The Top 11 Soft Skills You Need To Succeed As A Salesperson

The Top 11 Soft Skills You Need To Succeed As A Salesperson

Being a super-successful salesperson requires more than just product knowledge. It requires a large variety soft skills that can and will help you connect with customers, and close deals. Therefore, in this blog post, we will explore a short list of the top soft skills you need to have in order to succeed as a salesperson.

Soft Skill #1 – Creativity

Being creative helps you to stand out from competition and find innovative solutions. However, these are just two of many benefits of thinking outside the box.

As a salesperson, you will need to meet your customer needs in unique ways.

Only through maintaining and nourishing creativity can you do this.

Therefore, the upside of staying creative is immeasurable as a salesperson… and if you are not creative – don’t worry – collaborate with others that are!

Soft Skill #2 – Resilience

All of the best salespeople you meet have one thing in common – they are resilient as hell.

They understand that things will not always go their way and they won’t close every sale.

Never forget that you will need to be resilient to be a great salesperson, and that resilience helps you bounce back from rejections, objections, and setbacks.

Soft Skill #3 – Communication

By communication, we mean the ability to speak clearly and to listen like a champ.

Having clear communication will assist you to explain and elaborate upon your products and services.

In addition, possessing the soft skill of active listening will help you understand customer needs.

Soft Skill #4 – Empathy

Having empathy as a salesperson means that you have the desire and the skill of understanding / relating with your customer (or potential customers’ feelings + past experiences).

When you have a high level of empathy, you will be able to easily address the needs of potential of others and building stronger relationships.

Soft Skill #5 – Adaptability

The world is always changing. If you can gracefully embrace the perpetual changes, you will be better off for it – not only in your occupation,but in your personal life as well.

In addition, in the field of sales being adaptable is incredibly valuable.

Changes in the market, customers, and technology are never ending.

Stay adaptable as a salesperson = making more money.

Soft Skill #6 – Problem-Solving

Sales is all about finding customer problems and, then solving them.

You might be a great conversationalist and able to uncover the needs of each prospect you meet, but if you are unable to think in a solution oriented fashion, you cannot pitch your product / service the right way… and get the sale.

Ultimately, problem-solving and offering tailored solutions is the name of the game… and a invaluable soft skills to possess.

Moreover, problem-solving demonstrates your empathy, expertise, and value.

Soft Skill #7 – Confidence

When you have confidence, you believe in yourself… and confidence is contagious.

Having confidence in yourself and your products are essential for sales success.

Moreover, having a lot of confidence helps you when approaching customers, handling objections, and closing large sales deals.

Soft Skill #8 – Positivity

It is not easy, but if you can stay positive more often than not you will see more deals.

The trick is to maintain a positive, optimistic outlook.

Moreover, your positivity will dictate how your current and potential customers see you.

Therefore, do everything in your power to stay upbeat + keep a solution-oriented state of mind.

Soft Skill #9 – Teamwork

Sales success often involves working with others.

If you can collaborate with, and support your colleagues you will be seen as a great team member get more and better leads… period.

In addition, you should share your insights and best practices.

Why?

It leads to better results not only for yourself, and your colleagues… but also for your customers.

Soft Skill #10 – Time Management

When you have great time management skills, you stay on top of tasks and prioritize your most important activities.

If you can stay organized, plan your day, and allocate time efficiently you will make more money as a salesperson by simply getting more activities done.

Soft Skill #11 – Persuasion

Probably, the most valuable soft skill to have as a salesperson, is the ability to persuade others.

Meaning, presenting compelling arguments and convincing customers of the value of your products / services.

If you can influence customer decisions you are simply going to see more success, and close more deals, and make more money.

In Conclusion…

This was just a short list of the top 11 soft skills you need to succeed as a salesperson… but there a lot of other soft skills you will want to have as well.

Because only from having effective communication skills and empathy, and possessing the ability to work well on a team (plus many, many other soft skills) – can you properly utilize your sales abilities and achieve long-term success in a sales career.

See, let me clarify the above by telling you a super-short story about how I began my Soft Skills Training Company…

You see, about 10 years ago, I had a realization:

I was put on this planet to teach and to share the knowledge I have.

So with my 20+ years of experience in the field of sales + soft skills + customer service + management – and after looking closely into the Israeli marketplace, I decided to open a sales training company in Tel Aviv Israel.

I knew what I had to do and whom I wanted to target, so I started cold calling companies in Tel Aviv, Herzliya, Ramat Gan, Holon, Haifa, and Jerusalem – doing everything in my power to try to generate momentum in my business.

Great news! I was able to find my first few corporate clients!

Now during my soft skills and sales training workshops, I included my own personal life stories throughout.

Moreover, at the conclusion of my sales training workshops, via telling stories and teaching specific sales, communication and other soft skill techniques, two things would consistently happen:

Firstly, I receive feedback from managers / management that the training workshop provided massive value.

Secondly, one or two of the students in the course privately approach me to share their own personal experience, what they learned, and to thank me.

And here we are nearly 10 years later and I am happy to say that I have slowly but surely transitioned into a pure “Soft Skills Coach”.

And in addition, that I have been lucky enough to say that I have helped thousands of people, from over 25 countries to improve their communication, leadership, and persuasive capabilities!